Mr Sarawut said that the department will be chiefly responsible for enhancing rail transport services, such as formulating criteria to assess the performance, ranging from punctuality to passenger satisfaction. In my humble opinion, I expect more from the Rail Department. Commuters will expect seamless travel, with a rail system that connects them with buses, bicycle lanes, boats and other transport modes. They will also ask for train stations that offer a tranche of services to make their daily lives easier. So, I welcome the birth of this much needed Rail Department and wish it success.

Source: Bangkok Post May 24, 2019 23:03 UTC